One Little Mistake

I've been on the phone for two hours with 8 different people trying to get to the bottom of one very critical mistake. I have to tell you that I have had the worst experience with incompetent nurses and lab techs after Hope's delivery. During delivery, they were wonderful, but after they wheeled me into my room, it was ridiculous.

This all revolves around that lovely PKU test that Georgia state law requires of all newborns. The one where they stick your child over and over trying to get enough blood from their heel to fill into what seems like 5 way-too-big circles when your 1 day old is screaming for mercy. The lab tech wrote Hope's time wrong on her PKU test before she was discharged. Which wouldn't be a big deal if it wasn't for the fact that this test must be done no earlier than 24 hours after the baby is born.

Hope was born at 7:35pm. The next day, she had the PKU test done at 7:40pm. The lab tech wrote down 17:40...military time for 5:40pm. Brilliant. So voila, I get a call on Thursday that says that the state has rejected her test because it was done too early. The results are fine, but they won't be accepted. This of course, was on the heels of hearing a recent story on the news about a 5 week old being removed from the home by the state and placed in foster care for a week because the parents refused to do the PKU test.

I'm waiting to talk to the Supervisor at the lab now. And my head is spinning in fury over this stupid mistake. One short line before the number seven has created complete havoc, and no one knows who I can talk to about having that one short line erased! UGHH! But God forbid, if I refuse to spend another 6 hours taking care of this issue, or having her go through the test again, and paying for it again. or lose another day of schooling the children. Because, for all I know, a police officer might be knocking on my door in five months, with orders to take Hope and have her retested. OIY!!!